Six questions for our strategic consulting leader

Eva has her hands full at the interface between strategic consulting and organizational development. Nevertheless, nothing can upset this calming presence with a critical eye. Eva contributes a certain sense of aesthetics, good design and idealism through her studies in Urban Design. Her keen sense for current smart city trends ensures that DKSR keeps its finger on the pulse.


Eva Schmitz


What did you do for a living before DKSR?

Before joining DKSR, I worked as a strategic consultant in the field of administration digitization and organizational development. Here, I was able to accompany the first projects where we introduced agile approaches into the administration.

What fascinates you about working with cities and municipalities?

The idea that the urban is actually a process – human and non-human actors working together in a huge entity, and how different the results look. In the end, everything urban is man-made – but absurdly, not always man-made! In my work, I therefore emphasize a human-centered perspective.

Where in your work at DKSR can you bring in ideas and strategies from design thinking?

With user-centered approaches and agile working methods, we develop new consulting concepts, for example. Always driven by the question, what do our customers actually need?

What is particularly important to you when dealing with customers within the projects?

I think it’s great when our clients embark on a journey of discovery with us and get involved in new approaches or roles and have fun in the process!

When the stress level rises – what do you do to switch off from work?

Yoga, dancing and nature are the best ways for me to switch off. Thanks to my home office, a little dance is also possible during my lunch break! Highly recommended: dancing lowers cortisol levels – this has even been scientifically proven.

For which municipal challenge does data not offer a solution?

Data-driven projects alone are not a certificate for cultural transformation. But they can be used as an impetus or stepping stone to reflect on and develop organizational structures and values as well.