Privacy policy

    1. Introduction

    The processing of personal data, such as your name, address or e-mail address, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to the "Daten-Kompetenzzentrum Städte und Regionen DKSR GmbH". By means of this data protection declaration, we would like to inform you about the scope and purpose of the personal data we collect, use and process.

    As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection possible for personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, you are free to transmit personal data to us by alternative means, for example by telephone or post.

    You too can take simple and easy-to-implement measures to protect yourself against unauthorized access to your data by third parties. We would therefore like to give you some tips on how to handle your data securely:

    • Protect your account (login, user or customer account) and your IT system (computer, laptop, tablet or mobile device) with secure passwords.
    • Only you should have access to the passwords.
    • Make sure that you only ever use your passwords for one account (login, user or customer account).
    • Do not use the same password for different websites, applications or online services.
    • The following applies in particular when using publicly accessible IT systems or IT systems shared with other people: You should always log out after logging in to a website, application or online service.

    Passwords should consist of at least 12 characters and be chosen in such a way that they cannot be easily guessed. Therefore, they should not contain common everyday words, your own name or the names of relatives, but should contain upper and lower case letters, numbers and special characters.

    2. Responsible person

    The controller within the meaning of the GDPR is the:

    Daten-Kompetenzzentrum Städte und Regionen DKSR GmbH
    Winterfeldtstr.21, 10781 Berlin, Germany

    Representative of the person responsible: Dr.-Ing. Alanus von Radecki

    3. Data protection officer

    You can reach the data protection officer as follows:

    Markus Sextro
    Phone: +4961816183552
    E-Mail: datenschutz@snsconnect.de

    You can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

    4. Definitions

    The data protection declaration is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

    We use the following terms, among others, in this Privacy Policy:

    a. Personal data

    Personal data is any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

    b. Person concerned

    Data subject is any identified or identifiable natural person whose personal data is processed by the controller (our company).

    c. Processing

    Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

    d. Restriction of the processing

    Restriction of processing is the marking of stored personal data with the aim of restricting its future processing.

    e. Profiling

    Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

    f. Pseudonymization

    Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

    g. Processor

    Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

    h. Receiver

    Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

    j. Third

    Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

    k. Consent

    Consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

    5. Legal basis of the processing

    Art. 6 para. 1 lit. a GDPR (in conjunction with § 25 para. 1 TTDSG) serves our company as the legal basis for processing operations for which we obtain consent for a specific processing purpose.

    If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 para. 1 lit. b GDPR. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of inquiries about our products or services.

    If our company is subject to a legal obligation which requires the processing of personal data, such as for the fulfillment of tax obligations, the processing is based on Art. 6 para. 1 lit. c GDPR.

    In rare cases, it may be necessary to process personal data in order to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured in our company and their name, age, health insurance details or other vital information would have to be passed on to a doctor, hospital or other third party. The processing would then be based on Art. 6 para. 1 lit. d GDPR.

    Ultimately, processing operations could be based on Art. 6 para. 1 lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if you are a customer of our company (Recital 47 Sentence 2 GDPR).

    Our services are generally aimed at adults. Persons under the age of 16 may not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and young people, do not collect it and do not pass it on to third parties.

    6. Transmission of data to third parties

    Your personal data will not be transferred to third parties for purposes other than those listed below.

    We only pass on your personal data to third parties if:

    1. you have given us your express consent to do so in accordance with Art. 6 para. 1 lit. a GDPR,
    2. the disclosure is permitted in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
    3. in the event that there is a legal obligation for disclosure pursuant to Art. 6 para. 1 lit. c GDPR, and
    4. this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 lit. b GDPR.

    In order to protect your data and, if necessary, to enable us to transfer data to third countries (outside the EU/EEA), we have concluded data processing agreements based on the European Commission's standard contractual clauses. If the standard contractual clauses are not sufficient to establish an adequate level of security, your consent may serve as the legal basis for the transfer to third countries in accordance with Art. 49 para. 1 lit. a) GDPR. This may not apply in the case of data transfer to third countries for which the European Commission has issued an adequacy decision pursuant to Art. 45 GDPR.

    Your personal data will not be transferred to third parties for purposes other than those listed below.

    We only pass on your personal data to third parties if:

    1. you have given us your express consent to do so in accordance with Art. 6 para. 1 lit. a GDPR,
    2. the disclosure is permitted in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
    3. in the event that there is a legal obligation for disclosure pursuant to Art. 6 para. 1 lit. c GDPR, and
    4. this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 lit. b GDPR.

    As part of the processing operations described in this privacy policy, personal data may be transferred to the USA. The USA does not have an adequate level of data protection (ECJ ? Schrems II). In order to protect your data, we have concluded data processing agreements based on the European Commission's standard contractual clauses. If the standard contractual clauses are not sufficient to establish an adequate level of security, your consent may serve as the legal basis for the transfer to third countries in accordance with Art. 49 para. 1 lit. a) GDPR. This may not apply in the case of data transfer to third countries for which the European Commission has issued an adequacy decision pursuant to Art. 45 GDPR.

    7. Technology

    7.1 SSL/TLS encryption

    This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us as the operator. You can recognize an encrypted connection by the "https://" instead of "http://" in the address line of the browser and by the lock symbol in your browser line.

    We use this technology to protect your transmitted data.

    7.2 Data collection when visiting the website

    If you only use our website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (in so-called "server log files"). Our website collects a range of general data and information each time you or an automated system accesses a page. This general data and information is stored in the server log files. The following can be recorded

    1. browser types and versions used,
    2. the operating system used by the accessing system,
    3. the website from which an accessing system reaches our website (so-called referrer),
    4. the sub-websites that are accessed via an accessing system on our website,
    5. the date and time of access to the website,
    6. a shortened Internet Protocol address (anonymized IP address) and,
    7. the Internet service provider of the accessing system.

    When using this general data and information, we do not draw any conclusions about your person. Rather, this information is required to

    1. to deliver the content of our website correctly,
    2. to optimize the content of our website and the advertising for it,
    3. to ensure the permanent functionality of our IT systems and the technology of our website and
    4. to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber-attack.

    This collected data and information is therefore evaluated by us both statistically and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

    The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above.

    8. Cookies

    8.1 General information on cookies

    We use cookies on our website. These are small files that your browser automatically creates and that are stored on your IT system (laptop, tablet, smartphone, etc.) when you visit our website.

    Information is stored in the cookie that results from the connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity.

    The use of cookies serves to make the use of our website more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

    In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

    On the other hand, we use cookies to statistically record the use of our website and to evaluate our offer for you for the purpose of optimization. These cookies enable us to automatically recognize that you have already visited our website when you visit it again. The cookies set in this way are automatically deleted after a defined period of time. The respective storage duration of the cookies can be found in the settings of the consent tool used.

    8.2 Legal basis for the use of cookies

    The data processed by the cookies, which are required for the proper functioning of the website, are therefore necessary to safeguard our legitimate interests and those of third parties in accordance with Art. 6 para. 1 lit. f GDPR

    For all other cookies, you have given your consent to this via our opt-in cookie banner within the meaning of Art. 6 para. 1 lit. a GDPR.

    9. Contents of our website

    9.1 Contact / contact form

    Personal data is collected when you contact us (e.g. via contact form or email). Which data is collected when using a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your request; this is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and the deletion does not conflict with any statutory retention obligations.

    10. Newsletter dispatch

    10.1 Advertising newsletter

    On our website, you are given the opportunity to subscribe to our company's newsletter. Which personal data is transmitted to us when you subscribe to the newsletter can be seen from the input mask used for this purpose.

    We inform our customers and business partners about our offers at regular intervals by means of a newsletter. In principle, you can only receive our company newsletter if

    1. you have a valid e-mail address and
    2. you have registered to receive the newsletter.

    For legal reasons, a confirmation email will be sent to the email address you entered for the first time for the newsletter mailing using the double opt-in procedure. This confirmation e-mail is used to check whether you, as the owner of the e-mail address, have authorized the receipt of the newsletter.

    When you register for the newsletter, we also store the IP address assigned by your internet service provider (ISP) of the IT system you are using at the time of registration, as well as the date and time of registration. The collection of this data is necessary in order to be able to trace the (possible) misuse of your e-mail address at a later date and therefore serves our legal protection.

    The personal data collected when registering for the newsletter will be used exclusively to send our newsletter. Furthermore, subscribers to the newsletter may be informed by e-mail if this is necessary for the operation of the newsletter service or a registration in this regard, as could be the case in the event of changes to the newsletter offer or changes to the technical circumstances. The personal data collected as part of the newsletter service will not be passed on to third parties. You can cancel your subscription to our newsletter at any time. The consent to the storage of personal data that you have given us for sending the newsletter can be revoked at any time. There is a corresponding link in every newsletter for the purpose of revoking consent. It is also possible to unsubscribe from the newsletter at any time directly on our website or to inform us of this in another way.

    The legal basis for data processing for the purpose of sending the newsletter is Art. 6 para. 1 lit. a GDPR.

    10.2 Newsletter tracking

    Our newsletters contain so-called tracking pixels. A tracking pixel is a miniature graphic that is embedded in emails that are sent in HTML format to enable log file recording and log file analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns to be carried out. Based on the embedded tracking pixel, the company can recognize whether and when an e-mail was opened by you and which links in the e-mail were called up by you.

    Such personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by us in order to optimize the newsletter dispatch and to adapt the content of future newsletters even better to your interests. This personal data is not passed on to third parties. Data subjects are entitled at any time to revoke the separate declaration of consent given in this regard via the double opt-in procedure. After revocation, this personal data will be deleted by us. Unsubscribing from the newsletter is automatically interpreted as a revocation.

    Such an evaluation is carried out in particular in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interests in the display of personalized advertising, market research and/or demand-oriented design of our website.

    11. Our activities in social networks

    So that we can also communicate with you on social networks and inform you about our services, we have our own pages there. If you visit one of our social media pages, we are jointly responsible with the provider of the respective social media platform for the processing operations triggered by this, within the meaning of Art. 26 GDPR

    We are not the original provider of these pages, but only use them within the scope of the possibilities offered to us by the respective providers.

    As a precautionary measure, we would therefore like to point out that your data may also be processed outside the European Union or the European Economic Area. Use may therefore be associated with data protection risks for you, as it may be more difficult to safeguard your rights, e.g. to information, deletion, objection, etc., and processing in social networks is often carried out directly for advertising purposes or for the analysis of user behavior by the providers without us being able to influence this. If user profiles are created by the provider, cookies are often used or the user behavior is assigned to your own social network member profile.

    The described processing operations of personal data are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest and the legitimate interest of the respective provider in order to be able to communicate with you in a timely manner or to inform you about our services. If you have to give your consent to data processing as a user to the respective providers, the legal basis is Art. 6 para. 1 lit. a GDPR in conjunction with Art. 7 GDPR. Art. 7 GDPR.

    As we do not have access to the providers' databases, we would like to point out that it is best to exercise your rights (e.g. to information, correction, deletion, etc.) directly with the respective provider. Further information on the processing of your data in the social networks and the possibility of exercising your right of objection or revocation (so-called opt-out) is listed below with the respective provider of social networks used by us:

    11.1 Facebook

    (Joint) controller for data processing in Europe:
    Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

    Privacy policy (data policy):
    https://www.facebook.com/about/privacy

    11.2 LinkedIn

    (Joint) controller for data processing in Europe:
    LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland

    Privacy policy:
    https://www.linkedin.com/legal/privacy-policy

    11.3 YouTube

    (Joint) controller for data processing in Europe:
    Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

    Privacy policy:
    https://policies.google.com/privacy

    12. Social media plugins

    12.1 LinkedIn plugin

    We have integrated components of the LinkedIn Corporation on this website. LinkedIn is an Internet-based social network that enables users to connect with existing business contacts and make new business contacts.

    The operating company of LinkedIn is LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, USA. LinkedIn Ireland, Privacy Policy Issues, Wilton Plaza, Wilton Place, Dublin 2, Ireland, is responsible for data protection matters outside the USA.

    Each time you access our website, which is equipped with a LinkedIn component (LinkedIn plug-in), this component causes the browser you are using to download a corresponding representation of the LinkedIn component. Further information about the LinkedIn plug-ins may be accessed under https://developer.linkedin.com/plugins. As part of this technical process, LinkedIn receives information about which specific subpage of our website you have visited.

     If you are logged in to LinkedIn at the same time, LinkedIn recognizes which specific subpage of our website you are visiting each time you access our website and for the entire duration of your visit to our website. This information is collected by the LinkedIn component and assigned to your LinkedIn account by LinkedIn. If you click on a LinkedIn button integrated on our website, LinkedIn assigns this information to your personal LinkedIn user account and stores this personal data.

    LinkedIn always receives information via the LinkedIn component that you have visited our website if you are logged in to LinkedIn at the same time as accessing our website; this occurs regardless of whether you have clicked on the LinkedIn component or not. If you do not want this information to be transmitted to LinkedIn, you can prevent it from being transmitted by logging out of your LinkedIn account before accessing our website.

    LinkedIn offers the option to unsubscribe from email messages, SMS messages and targeted ads and to manage ad settings at https://www.linkedin.com/psettings/guest-controls. LinkedIn also uses partners such as Quantcast, Google Analytics, BlueKai, DoubleClick, Nielsen, Comscore, Eloqua and Lotame, which may set cookies. Such cookies can be rejected at https://www.linkedin.com/legal/cookie-policy. The applicable data protection provisions of LinkedIn may be retrieved under https://www.linkedin.com/legal/privacy-policy LinkedIn's cookie policy is available at https://www.linkedin.com/legal/cookie-policy.

     12.2 Twitter plugin

    We have integrated Twitter components on this website. Twitter is a multilingual, publicly accessible microblogging service on which users can publish and disseminate so-called tweets, i.e. short messages limited to 140 characters. These short messages can be accessed by anyone, including people who are not registered with Twitter. However, the tweets are also displayed to the so-called followers of the respective user. Followers are other Twitter users who follow a user's tweets. Twitter also makes it possible to address a broad audience via hashtags, links or retweets.

    The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

    Each time you access one of the individual pages of this website, which is operated by us and on which a Twitter component (Twitter button) has been integrated, the Internet browser on your IT system is automatically prompted by the respective Twitter component to download a representation of the corresponding Twitter component from Twitter. Further information about the Twitter buttons is available at https://about.twitter.com/de/resources/buttons. During the course of this technical procedure, Twitter gains knowledge of what specific sub-page of our website was visited by you. The purpose of integrating the Twitter component is to enable our users to disseminate the content of this website, to make this website known in the digital world and to increase our visitor numbers.

    If you are logged in to Twitter at the same time, Twitter recognizes which specific subpage of our website you are visiting each time you access our website and for the entire duration of your visit to our website. This information is collected by the Twitter component and assigned to your Twitter account by Twitter. If you click on one of the Twitter buttons integrated on our website, the data and information transmitted with it will be assigned to your personal Twitter user account and stored and processed by Twitter.

    Twitter always receives information via the Twitter component that you are visiting our website if you are logged in to Twitter at the same time as accessing our website; this takes place regardless of whether you click on the Twitter component or not. If you do not want this information to be transmitted to Twitter, you can prevent it from being transmitted by logging out of your Twitter account before accessing our website.

    The applicable data protection provisions of Twitter may be retrieved under https://twitter.com/privacy?lang=de.

    12.3 XING plugin

    We have integrated components from Xing on this website. Xing is an Internet-based social network that enables users to connect with existing business contacts and to make new business contacts. Individual users can create a personal profile for themselves on Xing. Companies can, for example, create company profiles or publish job offers on Xing.

    The operating company of XING is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany.

    Each time you access one of the individual pages of this website, which is operated by us and on which a Xing component (Xing plug-in) has been integrated, the Internet browser on your IT system is automatically prompted by the respective Xing component to download a representation of the corresponding Xing component from Xing. Further information on the Xing plug-ins can be found at https://dev.xing.com/plugins. As part of this technical process, Xing receives information about which specific subpage of our website you are visiting.

    If you are logged in to Xing at the same time, Xing recognizes which specific subpage of our website you are visiting each time you access our website and for the entire duration of your visit to our website. This information is collected by the Xing component and assigned to your Xing account by Xing. If you click on one of the Xing buttons integrated on our website, for example the "Share" button, Xing assigns this information to your personal Xing user account and stores this personal data.

    Xing always receives information via the Xing component that you are visiting our website if you are logged in to Xing at the same time as accessing our website; this takes place regardless of whether you click on the Xing component or not. If you do not want this information to be transmitted to Xing, you can prevent the transmission by logging out of your Xing account before accessing our website.

    The data protection provisions published by Xing, which can be accessed at https://www.xing.com/privacy, provide information about the collection, processing and use of personal data by Xing. Xing has also published data protection information for the XING share button at https://dev.xing.com/plugins/share_button/privacy_policy#lang-de.

    12.4 YouTube plugin

    We have integrated YouTube components on this website. YouTube is an Internet video portal that enables video publishers to post video clips free of charge and other users to view, rate and comment on them free of charge. YouTube allows the publication of all types of videos, which is why complete film and television programs as well as music videos, trailers or videos made by users themselves can be accessed via the Internet portal.

    The operating company of YouTube is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

    Each time you access one of the individual pages of this website, which is operated by us and on which a YouTube component (YouTube plug-in) has been integrated, the Internet browser on your IT system is automatically prompted by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube. Further information about YouTube can be found at https://www.youtube.com/yt/about/de/. During the course of this technical procedure, YouTube and Google gain knowledge of what specific sub-page of our website you are visiting.

    If you are logged in to YouTube at the same time, YouTube recognizes which specific subpage of our website you are visiting when you access a subpage that contains a YouTube plugin. This information is collected by YouTube and Google and assigned to your YouTube account.

    YouTube and Google always receive information via the YouTube component that you have visited our website if you are logged in to YouTube at the same time as accessing our website; this takes place regardless of whether you click on a YouTube video or not. If you do not want this information to be transmitted to YouTube and Google, you can prevent it from being transmitted by logging out of your YouTube account before accessing our website.

    The use of YouTube is in the interest of convenient and easy use of our website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

    The data protection provisions published by YouTube, which can be accessed at https://www.google.de/intl/de/policies/privacy/, provide information about the collection, processing and use of personal data by YouTube and Google.

    13. Web analysis

    13.1 Google Analytics

    On our websites we use Google Analytics, a web analytics service provided by Google Ireland Limited (https://www.google.de/intl/de/about/), Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). In this context, pseudonymized user profiles are created and cookies (see "Cookies") are used. The information generated by the cookie about your use of this website such as

    1. the browser type/version,
    2. the operating system used,
    3. the referrer URL (the previously visited page),
    4. the host name of the accessing computer (IP address) and
    5. Time of the server request,

    are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage for the purposes of market research and the needs-based design of this website. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that they cannot be assigned (IP masking).

    You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

    These processing operations are only carried out if express consent is given in accordance with Art. 6 para. 1 lit. a GDPR.

    You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

    As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on the following link: Deactivate Google Analytics. An opt-out cookie will be set to prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

    You can view the data protection provisions of Google Analytics at: https://support.google.com/analytics/answer/6004245?hl=de.

    13.2 HubSpot

    We use HubSpot functions on this website. The provider is HubSpot, Inc, 25 First Street, Cambridge, MA 02141, USA.

    HubSpot tracks visitors to our website using browser cookies. Each time you access our website, HubSpot checks whether a HubSpot tracking cookie has been set. If no such cookie is set on your browser, a HubSpot cookie will be set on your browser - provided you give your consent - which will record all our websites that you subsequently access.

    Please note the following with regard to HubSpot's handling of tracking cookies:

    • Your visit to our websites will only be tracked using the HubSpot cookie if you have given your consent to the setting of the HubSpot cookie or all tracking cookies.
    • If you fill out and submit one of the forms on our websites (e.g. a contact form) and have given your consent to the setting of the HubSpot cookie, HubSpot will assign your previous page views resulting from the tracking cookie to the form you have submitted.
    •  If you have already been in contact with us, your e-mail address sent in via the form will be assigned to the information already stored by us.
    • If you delete all your cookies or specifically the HubSpot cookies, you will be considered a new visitor on our websites and a new cookie will be set. However, HubSpot automatically duplicates all form submissions received from the same email address, even if different browser cookies have been assigned to these submissions.
    • Since cookies are only set once on a browser, submissions from two people who share a single computer are assigned to one and the same contact entry. This cookie deduplication ensures that if a contact person sends forms to your website from different email addresses, all submissions are assigned to a single contact entry in HubSpot.
    • HubSpot assigns page views to a contact person when the contact person clicks on a link in a tracked marketing email that redirects to a page where the HubSpot tracking code is installed.

    These processing operations are only carried out with your express consent in accordance with Art. 6 para. 1 lit. a GDPR. Your data will be stored until you withdraw your consent.

    You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

    The transfer of your personal data to the USA takes place on the basis of the standard contractual clauses. You can find more information about HubSpot at: https://legal.hubspot.com/privacy-policy.

    13.3 Matomo

    We have integrated the Matomo component of the provider InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, on this website. Matomo is a software tool for web analysis, i.e. for the collection, compilation and evaluation of data on the behavior of visitors to websites. Among other things, data is collected about the website from which a data subject came to a website (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed. This is used to optimize the website and for the cost-benefit analysis of Internet advertising.

    The software is operated on the server of the controller, and the log files, which are sensitive under data protection law, are stored exclusively on this server.

    Matomo places a cookie on your IT system. By setting the cookie, we are able to analyze the use of our website. Each time one of the individual pages of this website is accessed, the Internet browser on your IT system is automatically prompted by the Matomo component to transmit data to our server for the purpose of online analysis. As part of this technical process, we obtain knowledge of personal data, such as the IP address of the person concerned, which serves us, among other things, to trace the origin of visitors and clicks.

    Cookies are used to store personal information, such as the access time, the location from which access was made and the frequency of visits to our website. Each time you visit our website, this personal data, including the IP address of the Internet connection you are using, is transmitted to our server. This personal data is stored by us. We do not pass this personal data on to third parties.

    You can prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Matomo from setting a cookie on your IT system. In addition, a cookie already set by Matomo can be deleted at any time via an Internet browser or other software programs.

    You also have the option to object to the collection of data generated by Matomo relating to the use of this website and to prevent such collection by clicking on the following link: Deactivate Matomo. If your IT system is deleted, formatted or reinstalled at a later date, the data subject must set an opt-out cookie again. We would like to point out that these measures may mean that not all functions of our website are available.

    These processing operations are only carried out if express consent is given in accordance with Art. 6 para. 1 lit. a GDPR.

    You can view Matomo's privacy policy at: https://matomo.org/privacy/.

    14. Plugins and other services

    14.1 Google reCAPTCHA

    We use the reCAPTCHA function on this website. The operating company of Google reCAPTCHA is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ireland Limited is part of the Google group of companies headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The main purpose of the reCAPTCHA function is to differentiate whether an entry is made by a natural person or is misused by machine and automated processing. The service also includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google.

    These processing operations are only carried out if express consent has been granted in accordance with Art. 6 para. 1 lit. a GDPR.

    Further information about Google reCAPTCHA and Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/.

    14.2 Google Tag Manager

    We use the Google Tag Manager service on this website. The operating company of Google Tag Manager is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ireland Limited is part of the Google group of companies headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

    This tool allows "website tags" (i.e. keywords that are integrated into HTML elements) to be implemented and managed via an interface. By using Google Tag Manager, we can automatically track which button, link or personalized image you have actively clicked on and can then record which content on our website is of particular interest to you.

    The tool also triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If you have made a deactivation at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.

    These processing operations are only carried out if express consent has been granted in accordance with Art. 6 para. 1 lit. a GDPR.

    Further information on Google Tag Manager and Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/.

    14.3 Google WebFonts

    Our website uses so-called web fonts for the uniform display of fonts. Google Web Fonts are provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ireland Limited is part of the Google group of companies headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

    These processing operations are only carried out if express consent has been granted in accordance with Art. 6 para. 1 lit. a GDPR.

    Further information on Google WebFonts and Google's privacy policy can be found at: https://developers.google.com/fonts/faq ; https://www.google.com/policies/privacy/.

    14.4 HubSpot CRM system

    We use the CRM software of the provider HubSpot, Inc., 25 First Street, Cambridge, MA 02141, USA ("HubSpot").

    Hubspot is a software CRM solution for managing customer relationships and includes the following functions, among others:

    • Deal management, lead management and task management,
    • Email tracking and notifications,
    • E-mail templates and scheduling,
    • Shared use of documents,
    • Online booking system for appointments,
    • Telephony solutions such as automatic call recording & logging.

    All departments (including e.g. marketing, sales, customer service as well as online and stationary retail) work together with the described software. The provider of HubSpot necessarily obtains knowledge of the above-mentioned data, insofar as this is provided for in our order processing contract (Art. 28 GDPR) with HubSpot. This may include names, addresses, email addresses and telephone numbers. Personal data is therefore also processed in a third country (outside the EU and the EEA).

    If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a) GDPR. The legal basis for the use of HubSpot in the context of contractual relationships is Art. 6 para. 1 lit. b) GDPR. In all other cases, the legal basis for the processing of your personal data is Art. 6 para. 1 lit. f) GDPR. Our interest here is in the effective coordination of internal and external communication and the management of customer relationships.

    To the extent that HubSpot processes personal data in connection with its own legitimate business operations, HubSpot is an independent data controller for such use and as such is responsible for compliance with applicable laws and data controller obligations.

    You can view HubSpot's privacy policy at: https://legal.hubspot.com/de/privacy-policy.

    14.5 YouTube (videos)

    We have integrated YouTube components on this website. The operating company of YouTube is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

    If you are logged in to YouTube at the same time, YouTube recognizes which specific subpage of our website you are visiting when you access a subpage that contains a YouTube video. This information is collected by YouTube and Google and assigned to your YouTube account.

    YouTube and Google always receive information via the YouTube component that you have visited our website if you are logged in to YouTube at the same time as accessing our website; this takes place regardless of whether you click on a YouTube video or not. If you do not want this information to be transmitted to YouTube and Google, you can prevent it from being transmitted by logging out of your YouTube account before accessing our website.

    These processing operations are only carried out if express consent has been granted in accordance with Art. 6 para. 1 lit. a GDPR.

    You can view YouTube's privacy policy at https://www.google.de/intl/de/policies/privacy/.

    15. Your rights as a data subject

    15.1 Right to confirmation

    You have the right to request confirmation from us as to whether personal data concerning you is being processed.

    15.2 Right to information Art. 15 GDPR

    You have the right to receive free information from us at any time about the personal data stored about you and a copy of this data in accordance with the statutory provisions.

    15.3 Right to rectification Art. 16 GDPR

    You have the right to request the rectification of inaccurate personal data concerning you. You also have the right to request the completion of incomplete personal data, taking into account the purposes of the processing.

    15.4 Erasure Art. 17 GDPR

    You have the right to demand that we delete the personal data concerning you immediately, provided that one of the reasons provided by law applies and insofar as the processing or storage is not necessary.

    15.5 Restriction of processing Art. 18 GDPR

    You have the right to demand that we restrict processing if one of the legal requirements is met.

    15.6 Data portability Art. 20 GDPR

    You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us to whom the personal data has been provided, provided that the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

    Furthermore, when exercising your right to data portability pursuant to Art. 20 (1) GDPR, you have the right to obtain that the personal data be transferred directly from one controller to another controller, insofar as this is technically feasible and provided that this does not adversely affect the rights and freedoms of other persons.

    15.7 Objection Art. 21 GDPR

    You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(e) (data processing in the public interest) or (f) (data processing on the basis of a balancing of interests) of the GDPR.

    This also applies to profiling based on these provisions within the meaning of Art. 4 No. 4 GDPR.

    If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or if the processing serves the establishment, exercise or defense of legal claims.

    In individual cases, we process personal data for the purpose of direct advertising. You can object to the processing of your personal data for the purpose of such advertising at any time. This also applies to profiling insofar as it is associated with such direct advertising. If you object to processing for direct marketing purposes, we will no longer process the personal data for these purposes.

    You also have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out by us for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

    You are free to exercise your right to object in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

    15.8 Revocation of consent under data protection law

    You have the right to withdraw your consent to the processing of personal data at any time with effect for the future.

    15.9 Complaint to a supervisory authority

    You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.

    16. Routine storage, deletion and blocking of personal data

    We process and store your personal data only for the period of time required to achieve the purpose of storage or if this is provided for by the legal regulations to which our company is subject. If the storage purpose no longer applies or if a prescribed storage period expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

    17. Duration of the storage of personal data

    The criterion for the duration of the storage of personal data is the respective statutory retention period. After this period has expired, the corresponding data is routinely deleted, provided that it is no longer required for contract fulfillment or contract initiation.

    18. Updating and amending the privacy policy

    This privacy policy is currently valid and has the status: August 2022.

    It may become necessary to amend this privacy policy as a result of the further development of our website and services or due to changes in legal or official requirements. You can access and print out the current privacy policy at any time on the website at "https://www.dksr.city/datenschutz/".

    This privacy policy was created with the support of the data protection software: audatis MANAGER.

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    info@dksr.city
    Telefon: 4321 12344321

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